Some tips of how expression & politeness matter
Being polite means being aware of and respecting the feelings of other people. We may not always notice politeness but we usually notice rudeness or inconsiderate behavior. Politeness can and will improve your relationships with others, help to build respect and rapport, boost your self-esteem and confidence, and improve your communicative skills Politeness Guidelines Say hello to people – greet people appropriately, gain eye contact and smile naturally, shake hands or hug where appropriate but say hello, especially to colleagues and other people you see every day. Be approachable. Do not blank people just because you’re having a bad day. Take time to make some small talk - perhaps mention the weather or ask about the other person’s family or talk about something that is in the news. Make an effort to engage in light conversation, show some interest, b...